Safety is a number one priority for Grab. We are constantly striving to make sure your booking experience is as safe and comfortable as possible. Our latest safety feature to protect the privacy of your mobile number - Number Masking.
When you call your driver from the app or vice versa, the phone number displayed to them will be a set of random digits instead of a real phone number. This privacy feature helps ensure that either party will not be able to contact each other after the ride.
Eg. +6016 123 4567
Eg. +6016 765 4321
Let us know if you're having number masking issue, through the form below :