If you've noticed your restaurant on the platform, this does not mean that Grab is charging you anything. In fact, it means the opposite! At this soft launch stage, being on the GrabFood platform is FREE, and requires no action from the restaurants' end.
GrabFood operates as what is called a Concierge Service -- this means that users who order food on the Grab app get assigned a GrabFood courier who will then go to the restaurant, order and pay for food on the customer's behalf, then deliver the order.
This means restaurants potentially get more take-out orders, at no extra cost, and with no additional training required.
If you have any questions about partnering with GrabFood or have concerns about your listing on the GrabFood app, please email email@example.com.