When the driver has picked you up and the trip is already in-transit, our application will not have the option to change the initial destination that you indicated.
When a driver changes his route to go to a new destination, his earnings will greatly be affected, or worst, his goal incentive maybe forfeited for not following the exact location indicated in the app.
We also want to avoid such actions for safety and security and for correct tracking and recording of rides.
If you really need to change your destination, we highly recommend advising the driver that you need to alight. Click on I HAVE SAFELY ARRIVED button and kindly pay the driver the amount of fare indicated in your Grab app in full. Afterwards, you can try to book again indicating the correct location and destination.