Passengers can now request for the driver to top-up their Grabpay Credits. The top-up via driver enables passengers to pay cash to drivers, while in transit, to top up their Grabpay Credits balance. This is an additional top-up channel for passengers, beyond the existing methods card, bank transfer, and physical stores.
HOW TO REQUEST FOR TOP-UP FROM YOUR DRIVER
STEP 1 While in transit, you should see a pop-up message on your Grab application. See photo below:
STEP 2 If the driver confirmed that he has enough balance for your top-up request, proceed in indicating the amount you need.
STEP 3 A confirmation window will appear.
STEP 4 Summary of your top-up request will now show.
In case you changed your mind and would want to cancel, please see steps below: