If your trip has other surcharges like for example Toll Fee, you will pay more than the originally displayed fare.
For your fare breakdown, open your email receipt, and on the bottom right corner you will find the Receipt Summary. Your original fare will be displayed as Ride Fare, with Promotion displaying your discount amount, while other surcharges are found in Other (Toll Fee).
To check surcharges that may apply at time of booking, tap on service type and on the top right of your screen.
For example, GrabTaxi and GrabCar surcharges include:
- Toll charges incurred from pick-up point to destination
Let us know, after checking your service type booking surcharges and your email receipt, if you still believe you were incorrectly charged a surcharge.