Receive a $10 Reward upon completion of 9, 19 and 29 rides from 16 April to 30 June. You can redeem a maximum of three $10 Reward during this period.
Which Grab services qualify for the 9 Grab rides that I need to complete?
The 9 rides is open to all rides booked via the Grab app except for GrabHitch, GrabShuttle, GrabCoach and GrabCycle.
Which Grab services can I use the free S$10 ride reward on?
You can use it on all rides booked via the Grab app except for GrabHitch, GrabShuttle, GrabCoach and GrabCycle.
Can I use promo code for the 9 Grab rides that I need to complete?
Yes. Your ride with promo code or GrabReward discount will count towards the 9 rides. Ride completed with the $10 ride reward will count towards the 9 rides too.
Must I be a new user to Grab to enjoy the benefit?
No, you can enjoy this LiveUp benefit with your current Grab account if you register with the same phone number / email as LiveUp.
If you don’t have a Grab account yet, you can download the Grab app from the App store or Google Play and create a Grab account using the same phone number and email ID as LiveUp.
How do I redeem my Reward?
You will be credited with a $10 ride reward 1 to 2 working days after you have completed the 9th, 19th or 29th ride. The Reward will then appear in the “My Rewards” section of your Grab app.
Reward will be valid until 30th June 2018.
I am a LiveUp member, how do I identify if my LiveUp benefit is activated?
It’s not possible for you to see if your membership has been activated in your Grab App. However, you will be able to see the S$10 credited to your account upon completion of 9/19/29 successful rides.
Our team is hard at work developing this feature for you. Do keep an eye out for updates from us once we roll this feature.
I am a LiveUp member and I completed 9 Grab rides but still haven’t received the ride reward. What do I do?
If the ride reward is not shown in your My Rewards wallet 3 days after you completed the required number of rides, please let know through the form below and we will resolve it.