It’s so easy! Call or message your driver through the app. Worried about your personal information? Fret not, numbers are masked and both parties will not be able to see it.
Call the driver
2. Dialer opens, displaying the virtual number starting with +65 31XXXXXX (a masked number so the driver will not see your mobile number)
3. Press the call button to call your driver. Remember, the call may be chargeable depending on your telco.
Message the driver (GrabChat)
2. Type your own message and tap SEND
- You can also:
- tap to choose from a list of pre-defined customised text, or
- tap to send an image to the driver to inform of your exact location
Being on the road and prioritising safety, the response from your driver may not be so quick. Please give the driver a little bit more time ya!