Upon booking confirmation, the driver must send you to your destination which was entered in the app.
Should you decide to alight midway, you will be charged the full fare of the ride as stated on the Grab app after a booking was confirmed. For standard taxi booking, you will be charged the full metered fare. Trip fares are calculated based on travel time, booking fees as well as other applicable surcharges at the point of booking.
However, if you didn't take the trip and was charged, report it here.
If the driver refused your destination or endangered your safety, please let us know what happened.