For GrabRewards redemption that involves delivery, we require you to fill in your information and delivery address via a Google Form. If you haven't done so, we are unable to process your order.
Go to your purchase by tapping My Rewards under GrabRewards.
Tap View all to view all the terms and conditions.
Follow the instructions in the Terms & Conditions. We can only process your order after you submit the form.
Let us know, through the form below, after submitting the Google Form and your order has not arrived after the specified timeframe.