How can we help you?

Anda memerlukan bantuan?

Xin chào, bạn cần tìm kiếm thông tin gì?

How can we help you?

คุณต้องการให้เราช่วยเหลืออย่างไร

តើខ្ញុំអាចជួយអ្នកបានយ៉ាងដូចម្តេច?

Passenger
GrabPay and Payments
Payments

Does GrabPay Credits have any expiration

Yes your credits will expire after 1 year of inactivity of your credits. To extend the expiry date either Spend or Top Up your balance.

tips to submit tips to submit tips to submit Hướng dẫn gửi yêu cầu hỗ trợ Tips mengisi formulir เคล็ดลับการใช้งาน tips to submit

CALL US CALL US Hubungi Kami Hubungi Kami Gọi đến Grab Gọi đến Grab CALL US CALL US CALL US CALL US ติดต่อเรา CALL US ติดต่อเรา CALL US

Was this article helpful?

258 out of 467 found this helpful

Return to top

Can this be combined with other payment methods (e.g. GrabPay Credits + Cash)
How to refund GrabPay Credits
Is GrabPay Credits applicable to GrabTaxi, GrabCar and GrabHitch
Can GrabPay Credits be combined with a promo code
Can I transfer GrabPay Credits to other passengers

Comments

0 comments

Article is closed for comments.

Gabby (Beta)

We want to hear from you

Send us your feedback, we want to hear it. We invite you to provide your feedback here.

Thank you in advance for your feedback. We are listening.

Live Chat (Beta)

Live Chat is available. Do you want to chat with one of our Grabbers?

Live Chat (Beta)

klik YA jika ingin chat dengan agent kami untuk respon lebih cepat

GrabBot (Beta)

I am still learning.

Cancelled trip

Cash payment trip

Perjalanan Yang Dibatalkan

Perjalanan Dengan Pembayaran Tunai

Call Centre GrabFood

Mohon maaf, layanan via telepon hanya berlaku mulai jam 09.00-22.00 WIB. Silakan hubungi kami pada jam tersebut. Terima kasih

Call Centre GrabFood

ท่านสามารถติดต่อพนักงานของเราได้ในช่วงเวลาตั้งแต่ 09.00-22.00 น.นะคะ ขอบคุณค่ะ

Our operating hours are from 9 a.m. - 10 p.m. Thank you.

GrabFood Hotline

We would like to inform you that due to unforeseen circumstances, our customer hotline is currently unavailable. If you are experiencing difficulties with our services, kindly submit a ticket via the Help Centre.

Hotline Maintenance

Pemeliharaan Sistem Call Centre

Kami informasikan karena situasi tak terduga, nomor Call Centre kami saat ini tidak dapat dihubungi. Apabila Anda mengalami kendala dengan layanan kami, mohon isi formulir dalam artikel sesuai permasalahan Anda lewat Pusat Bantuan (Help Centre).

Bảo trì Hệ thống Tổng đài

Hệ thống Tổng đài hiện đang tạm ngưng dịch vụ để bảo trì hệ thống. Nếu Quý khách cần hỗ trợ, vui lòng truy cập các nội dung liên quan ở mục Trợ Giúp trong ứng dụng và gửi yêu cầu hỗ trợ đến Grab hoặc liên hệ lại sau. Cảm ơn.

ปรับปรุงคอลเซ็นเตอร์

เนื่องจากมีการปรับปรุงระบบอย่างเร่งด่วนเพื่อพัฒนาประสบการณ์การบริการให้ดียิ่งขึ้น ทางเราขอเรียนให้ท่านทราบว่า ขณะนี้คอลเซ็นเตอร์ไม่สามารถโทรติดต่อได้ชั่วคราว ท่านสามารถแจ้งปัญหาการใช้บริการผ่าน Help Center หรือ facebook.com/GrabTH

Hotline System Maintenance

To serve you better, we are undergoing a Hotline System maintenance. Our customer service hotline will be temporarily unavailable at this time.

You may reach us via the app's Help Centre or through the following: 09150497602 (Globe) or 09198292550 (Smart) or email us at support.mnl@grab.com.

Sorry for the inconvenience. Thank you

How can we help you?

Anda memerlukan bantuan?

Xin chào, bạn cần tìm kiếm thông tin gì?

How can we help you?

How can we help you?

คุณต้องการให้เราช่วยเหลืออย่างไร

តើខ្ញុំអាចជួយអ្នកបានយ៉ាងដូចម្តេច?

Related articles