If you and your driver were in an accident, move to a safe area away from traffic.
If you require emergency assistance, contact the police at 999, or sms 71999 if it is not safe to call. You may also use the Share my ride function in your Grab app to share details of your ride with the police. If you require medical attention, please call 995.
Please let us know what happened through the form, or call us using the button below.