If you and your driver were in an accident, move to a safe area away from traffic.
Should you require emergency assistance, contact the police at 999, or SMS 71999 if it is not safe to call. You may also use the Share my ride function in your Grab app to share details of your ride with the police. If you require medical attention, please call 995.
You may file a medical claim through
- your driver’s commercial motor insurance
- Grab’s Personal Accident Insurance
For enquiries on an insurance claim, please contact Chubb Insurance Singapore Limited.
Customer Service Hotline: 6299 0988
Monday to Friday, 9am – 5pm (excluding public holidays)
Please let us know, if you want to report an accident and require assistance in a claim through the form, or call us using the button below.