A good practice would be to rate the driver's service immediately after the ride. This will allow you to input your feedback regarding the ride.
If you did not rate the driver immediately, you can still do so from History within 72 hours after a trip has ended. However, you will not be able to input any feedback.
We will use the star rating given to maintain a high standard of service that we can all be proud of. It also helps us keep track of passenger's satisfaction and maintain high driver quality.
Currently, your rating of the driver is fixed after your submission and cannot be changed.