Trip fares are calculated including both distance and time, as well as other applicable charges.
Drivers are expected to follow the recommended route based on their GPS, because fares are fixed.
If you have a preferred route, do communicate this with your driver prior to moving off.
Do let us know your experience by rating immediately after the ride and input your feedback. We seek to serve you better.
If you did not rate the driver immediately, you can still do so from History within 72 hours after a trip has ended. However, you will not be able to input any feedback.
We will still use the star rating given to maintain a high standard of service that we can all be proud of. It also helps us keep track of passenger's satisfaction and maintain high driver quality.
Currently, your rating of the driver is fixed after your submission and cannot be changed.
- A passenger who prefers metered fares can book a Standard Taxi